Satisfied customers are not just the result of well-made products, but the result of continuing support over the lifetime of those products as well. Tami Alexander is the Director of Worldwide Customer Relations at CurveBeam, based out of company headquarters in Warrington, Pennsylvania, United States. She joined the CurveBeam family in October of 2015, moving from the West Coast to take over the position.
Tami has more than 30 years in the medical imaging/radiology world. This includes insurance contracting & credentialing, reimbursement, accreditation and radiation regulations. Prior to joining CurveBeam, she worked at the California and Arizona locations of HealthWest Partners for 13 years, as Director of Operations for five PET/CT imaging centers, and a radiation oncology center.
“I enjoy working with customers in my new role and giving them the support they need long after the sale,” Tami said. “In my previous role, operations was such an integral part of the overall experience our customers received while visiting our centers that I have carried over those same quality standards to meet or exceed our customer’s expectations.”
Tami works closely with Andrew Kochanasz, who is the Technical Support Manager, to ensure that any problems requiring service are quickly addressed. She also works closely with the CurveBeam sales team to coordinate site preparation, installations, and training. If an annual maintenance or any other service is needed at the customer’s site, Tami schedules CurveBeam’s service technicians. If you have warranty questions, or if you would like to purchase additional licenses for CubeVue software, schedule your annual maintenance, or request additional training, Tami is the best person to contact.
Tami would like to let all pedCAT customers know, “Don’t hesitate to give us a call. We are here to help in any way we can. From tech support & customer service, to helping our customers find resources the resources they need for their CBCT systems.”
You can contact Tami at 267-483-8089 or tami.alexander@curvebeam.com.